Common brands we work with daily
Whatever the issue may be, our team of specialists have seen it all. The main mobile issues we see daily include:
- Physical Damage (Dropped Phones, Cracked Screens)
- Liquid Damaged (Call us to discuss care instructions)
- Frozen at the boot screen, or boot looping
The most important step is to STOP using your mobile, power it off immediately to prevent any further damage to the device (if not already switched off). In almost every case where the mobile is no longer being used following a data loss incident, the data can typically be recovered.
If your mobile device has undergone a factory reset, is locked/disabled/unavailable or you have a case of missing/deleted data, we are typically unable to assist in these matters. Please call us if you are in this situation, and we can help you to understand what the options are, even if it is clarity over why recovery may not be possible.
What are the next steps?
We diagnose your device. An estimate for recovery will then be provided to you, including a summary of the diagnosis.
The data recovery effort begins, with comprehensive updates along the way.
We provide you with the results of your recovery which can either be collected or shipped as required, following successful payment.
How much will this cost me?
1-2 Business days (non-urgent)
Non-urgent recovery can range from $350 – $1500, subject to the outcome of the diagnosis.
2-4 Hours (urgent)
Urgent Recovery can range from $800 – $5000, subject to the outcome of the diagnosis.